Contact us

CONTACT US

If you need help with an order, delivery, return, refund, payment, or product-related question, please visit our FAQ page first, where you may find the information you need right away.

For any questions that are not answered there, our customer support team is available to assist you.

CUSTOMER SERVICE INFORMATION

Brand Name:
purenllia

Legal Company Name:
Shijiazhuang Xiaolanche Network Technology Co., Ltd.

Business Address:
Room 416, Building 6, No. 69 Tadong Street, Shijiazhuang Economic and Technological Development Zone, Gaocheng District, Shijiazhuang, Hebei Province, China

Customer Support Email:
service@purenllia.com

Business Phone:
+86 311 8651 0758

For inquiries concerning an existing purchase, please provide your order number together with the email address associated with your order. This will help our team locate your order details and assist you more efficiently.

We make reasonable efforts to review and respond to customer inquiries promptly during normal business operations.

purenllia is operated by Shijiazhuang Xiaolanche Network Technology Co., Ltd., which is responsible for the operation of this website and customer support relating to purchases made through the Site.