TERMS OF SERVICE

OVERVIEW

This website is operated under the brand purenllia by Shijiazhuang Xiaolanche Network Technology Co., Ltd. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Shijiazhuang Xiaolanche Network Technology Co., Ltd. and the purenllia online store, as applicable.

BUSINESS INFORMATION

Brand Name:
purenllia

Legal Company Name:
Shijiazhuang Xiaolanche Network Technology Co., Ltd.

Business Address:
Room 416, Building 6, No. 69 Tadong Street, Shijiazhuang Economic and Technological Development Zone, Gaocheng District, Shijiazhuang, Hebei Province, China

Customer Support Email:
service@purenllia.com

Business Phone:
+86 311 8651 0758

Shijiazhuang Xiaolanche Network Technology Co., Ltd., doing business as purenllia, operates this website and the online store made available through it.

We make this website, including its information, features, tools, products, and related services, available to you subject to your acceptance of these Terms of Service and the other policies and notices referenced on the Site.

By visiting the Site, creating an account where available, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service (“Terms”), together with any additional policies, conditions, or notices incorporated into these Terms by reference.

These Terms apply to all users of the Site, including visitors, browsers, customers, merchants, vendors, and contributors of content where applicable.

Please review these Terms carefully before accessing or using the Site.

If you do not agree with these Terms, you should not access the Site, place an order, or use our Services.

Any new products, features, functions, tools, or services introduced through the Site will also be subject to these Terms unless otherwise expressly stated.

The current version of these Terms may be reviewed on this page at any time.

We may revise or update these Terms from time to time by publishing an updated version on the Site.

Where required by applicable law, additional notice may be provided before material changes take effect.

Your continued use of the Site after revised Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

Our online store uses the Shopify e-commerce platform, which provides technology that enables us to offer and sell products and services through the Site.

SECTION 1 – ONLINE STORE TERMS

By using the Site or agreeing to these Terms, you represent that you have reached the age of majority in your state, province, territory, or jurisdiction of residence.

If you are of legal age and allow a minor under your supervision to use the Site, you are responsible for ensuring that such use complies with these Terms and applicable law.

You may not use the Site, our Services, or our products for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must comply with all applicable laws and regulations when using the Site, including laws relating to intellectual property, privacy, consumer protection, electronic commerce, and data security.

You must not introduce viruses, malware, worms, malicious code, or other harmful materials intended to damage, interrupt, disable, or interfere with the Site, our Services, or related systems.

A material violation of these Terms may result in restriction, suspension, or termination of your access to the Services where permitted by law.

SECTION 2 – GENERAL CONDITIONS

We may refuse, restrict, suspend, or discontinue access to the Services where reasonably necessary, including in situations involving:

• Suspected fraud
• Unauthorized activity
• Abuse of the Site
• Security threats
• Violations of these Terms
• Unlawful conduct
• Other legitimate legal or operational concerns

Information you submit through the Site, other than payment information transmitted through secure payment systems, may be transferred through different networks and may undergo technical changes necessary for transmission between networks or devices.

Payment-card information is encrypted during transmission through applicable payment processing systems.

Unless expressly permitted by us or applicable law, you may not reproduce, duplicate, copy, sell, resell, distribute, or commercially exploit any substantial portion of the Service or access to the Service without our prior written permission.

Section headings are included for convenience and organization only and do not alter the interpretation of these Terms.

SECTION 3 – ACCURACY AND AVAILABILITY OF INFORMATION

We make reasonable efforts to keep information on the Site accurate, complete, and current.

However, the Site may occasionally contain:

• Typographical errors
• Product-description errors
• Pricing inaccuracies
• Technical errors
• Outdated information
• Omissions

General information provided through the Site is intended for informational purposes and should be considered together with specific product descriptions, instructions, policies, and other information relevant to your purchase.

The Site may also contain historical information that is provided for reference and may no longer reflect current circumstances.

We reserve the right to correct, revise, update, or remove information from the Site where reasonably necessary.

If an error materially affects an order or transaction, we may contact you and take reasonable steps to correct the issue.

Nothing in this section limits consumer rights that cannot lawfully be excluded or restricted.

SECTION 4 – SERVICE CHANGES AND PRICING

Product prices, promotions, and availability may change from time to time.

Unless otherwise required by law, the price applicable to an order will generally be the price displayed when the order is submitted, subject to correction of obvious technical or pricing errors.

We may modify, update, suspend, or discontinue parts of the Site or Services when reasonably necessary.

This may include changes to:

• Product availability
• Product descriptions
• Site features
• Promotions
• Pricing
• Services
• Technical functionality

To the extent permitted by law, we are not responsible solely because a product becomes unavailable, a price changes, or a Site feature is modified or discontinued.

Orders already accepted remain subject to applicable law and the policies applicable to those transactions.

SECTION 5 – PRODUCTS AND SERVICES

Certain products or services may be available exclusively through our online store.

Some products may be offered in limited quantities or may become unavailable without prior notice.

Returns, refunds, exchanges, and other post-purchase matters are handled in accordance with our Return & Refund Policy and applicable law.

We make reasonable efforts to present product information accurately, including:

• Images
• Colors
• Dimensions
• Materials
• Designs
• Features
• Product descriptions

Actual product appearance may vary slightly because of screen settings, device displays, lighting conditions, production variations, photography, or other factors.

We cannot guarantee that every device will display colors, dimensions, or visual details with complete accuracy.

Where permitted by law, we may restrict sales to certain geographic areas, countries, jurisdictions, individuals, or customer groups.

We may also limit product quantities where reasonably necessary for reasons including:

• Inventory management
• Fraud prevention
• Operational limitations
• Prevention of unauthorized resale
• Product availability

Descriptions, pricing, promotions, and availability may be updated from time to time.

We may discontinue a product or service at any time.

Any offer made through the Site is void where prohibited by law.

Nothing in these Terms limits statutory rights relating to products that are defective, damaged, incorrect, materially misdescribed, or otherwise non-conforming.

SECTION 6 – BILLING, SHIPPING, AND ACCOUNT INFORMATION

We may refuse, hold, limit, or cancel an order where reasonably necessary.

Examples may include orders involving:

• Suspected fraud
• Unauthorized payment activity
• Incorrect account information
• Obvious pricing errors
• Inventory shortages
• Resale activity
• Security concerns
• Other legitimate operational or legal reasons

Where reasonably necessary, we may limit quantities purchased per customer, household, account, payment method, billing address, shipping address, telephone number, or order.

If we change or cancel an order, we may attempt to notify you using the email address, telephone number, billing information, or other contact information provided with the order.

We may also restrict purchases that reasonably appear to have been placed by unauthorized resellers, distributors, or dealers.

You agree to provide accurate, complete, and current information when making a purchase or using an account on our Site.

This may include:

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address
• Payment information
• Other information reasonably necessary to process the order

You are responsible for updating this information when necessary.

For information concerning returns and refunds, please review our Return & Refund Policy.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may provide access to tools, applications, integrations, features, or services supplied by independent third parties.

We may not own, control, supervise, or manage every aspect of these third-party services.

Unless expressly stated otherwise, third-party tools may be provided on an “as available” basis and may be subject to the relevant provider's own terms, policies, and privacy practices.

Your use of a third-party service may create a separate legal relationship between you and that provider.

Before using any third-party tool or service, you should review the applicable terms and privacy policies.

To the extent permitted by law, we are not responsible for independent acts, omissions, systems, or services of third parties that are outside our reasonable control.

We may introduce additional tools, features, integrations, and resources in the future.

Unless expressly stated otherwise, those additions will also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Site may contain links to websites, products, resources, or services operated by third parties.

These third-party websites are not necessarily owned, controlled, or operated by Shijiazhuang Xiaolanche Network Technology Co., Ltd.

We do not continuously monitor or control the:

• Content
• Accuracy
• Security
• Privacy practices
• Products
• Services
• Business practices

of independent third-party websites.

The presence of a third-party link on our Site does not necessarily constitute our endorsement, sponsorship, recommendation, or approval of that third party.

Transactions you enter into directly with third-party websites or service providers are generally governed by the applicable third party's terms and policies.

Before purchasing from or providing information to a third party, you should review its:

• Terms of service
• Privacy policy
• Shipping terms
• Return procedures
• Refund terms
• Other applicable policies

Questions or claims relating specifically to third-party products or services should generally be directed to the relevant third party.

Nothing in this section excludes any responsibility that cannot lawfully be excluded.

SECTION 9 – CHANGES TO THESE TERMS

The current version of these Terms of Service is available on this page.

We may update, revise, replace, or otherwise modify portions of these Terms when reasonably necessary.

Changes may be made to reflect:

• Changes in our business operations
• Changes in Site functionality
• New or discontinued products or Services
• Legal or regulatory developments
• Security requirements
• Changes involving third-party providers
• Other legitimate operational needs

When updated Terms are published, the revised version will become available on this page.

Where applicable law requires additional notice or consent for material changes, we will take reasonable steps to provide it.

Your continued use of the Site after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

CONTACT INFORMATION

For questions concerning these Terms of Service, an order, or operation of the Site, please contact us using the information below:

Brand Name:
purenllia

Legal Company Name:
Shijiazhuang Xiaolanche Network Technology Co., Ltd.

Business Address:
Room 416, Building 6, No. 69 Tadong Street, Shijiazhuang Economic and Technological Development Zone, Gaocheng District, Shijiazhuang, Hebei Province, China

Customer Support Email:
service@purenllia.com

Business Phone:
+86 311 8651 0758

Shijiazhuang Xiaolanche Network Technology Co., Ltd., doing business as purenllia, operates this website and is responsible for the online store and customer support associated with purchases made through the Site.